AUBREY
Dispatcher
Aubrey started at Grizzle in March 2023 as the Dispatcher. When she is not at the office, she spends most of her time with her husband and their families. Aubrey also enjoys going to the beach. Aubrey’s personal motto is “Always put family first.”
Rain Cover Replacement in Canyon, TX 79015
“Arrived with part the first work day morning following horrendous winds. Quickly replaced the rain cover and ensured it was secured. Great company!”
Gas Furnace Maintenance in Canyon, TX 79015
“Great work and great advice! Arrived quickly when our furnace was not working during a horrible weather day. Always goes beyond expectations!”
Thermostat Repair in Amarillo, TX 79110
“Gerry is the bomb. He helped me out with a screaming thermostat. Turns out it was a bad door bell transformer. He fixed my issues quickly. What a pleasure to meet this young man.”
Air Conditioner Repair in Canyon, TX 79015
“Gerry arrived quickly once I received the text notification. Upon arrival he asked what we were experiencing and asked follow up questions which took us to the condenser unit to begun troubleshooting. During this time he explained what he was checking out and what the values should be and what parts he was replacing. While waiting for verification that the system was operating as intended and me explaining past maintenance calls led him to check refrigerant levels and discover a air flow issue that was due to a dirty filter. This thorough troubleshooting prevented another possible call out due to the unit freezing up. I am very pleased in his attention to detail and his through investigation to make sure all possible issues were addressed and resolved.”
Air Conditioner Repair in Canyon, TX 79015
“Jose was our technician . He was very professional and polite and answered all of our questions . I would definitely recommend Grizzle for any of your heating and air needs . All around great service from start to finish .”
Air Conditioner Repair in Canyon, TX 79015
“Jose actually arrived a little early. He was courteous, knowledgeable and quickly identified the problem. Very reasonable prices. Good job, Jose!!!”
Home Automation System Replacement in Canyon, TX 79015
“Jose was on time and went straight to work. He cleaned out my furnace and AC condenser checked my unit pressure levels and then compared temperatures from the intake to the exhaust. When I told him I had an issue with my thermostat that he was able to call it into the office and get me a new thermostat within the warranty timeframe saving me cost of a new unit. Jose came back and helped with the install and walked me through all of the features. I’m a happy customer and will be calling again in the future for any issues.”
Air Conditioner Repair in Canyon, TX 79015
“From our initial phone conversations with Madison and Aubrey who were very accommodating to Jose our technician we were extremely satisfied.
All the employees were very efficient, friendly, respectful, communitive and professional. They went above and beyond to help us. Jose was very knowledgeable and discovered the problem within the first few minutes he was here. He was willing to do what it took to fix the problem and he did so masterfully. Thank you so much for hiring these employees we know we will get GREAT service when we call Grizzle.”
Air Conditioner Repair in Amarillo, TX 79108
“The Grizzle Team that has assisted me (Techs– James, Gerry, Jose, Zach, and Aubrey , Ian)… From the Initial Call with Aubrey getting me scheduled, being very considerate and accommodating to work around my schedule and coordinating the Techs. Too the Techs arriving on time and being on point, professional and creating a great atmosphere while onsite too explaining my options and estimates on hand made this ordeal easier to deal with. And Ian preparing reports and estimates that I can provide to my insurance claims go so much smoother with my Claims adjuster. Was just more stress taking off of my shoulders. This Grizzle Team has been Great I cant Thank Them Enough. May they be Blessed, Ya'll Have A Great and Blessed Day. Thank You Grizzle Keep it Up.”
Heating System Maintenance in Canyon, TX 79015
“Gerry was very efficient and friendly. Did a great job. Will definitely recommend.”
Gas Furnace Maintenance in Amarillo, TX 79110
“Gerry performed maintenance on my HVAC. He was very professional and friendly. He inspected my heating system. Although he was not scheduled to perform maintenance on the outside unit he flushed the coils and checked operation. I recommend him to perform any AC service. Kudos”
Air Conditioner Repair in Canyon, TX 79015
“Really appreciated Gerry’s positive attitude, integrity, and education on our AC system to keep it in good condition and when we need it serviced.”
Air Conditioner Replacement in Claude, TX 79019
“Very pleased with the service provided by Grizzle. Jonathon came in and worked with us to find the best systems for our home addition. He made certain from start to finish that we received everything we needed to beat the heat and stay warm during the winter. Zach and his crew came in and worked long days and went the extra mile installing an additional heating system for our home. Highly recommend this group.”
Air Conditioner Maintenance in Canyon, TX 79015
“Gerry did an outstanding job. Told me what he was going to do, did it and then told me what he did. He is very professional and very knowledgeable. He showed me features on the therm/ control panel that I was unaware of. He is an asset to your company.”
Air Conditioner Repair in Amarillo, TX 79106
“Gerry was very professional and got our AC unit fixed quickly. He was friendly and did a great job. We loved how he went through and explained everything to us and answered all our questions! If we have any other problems we will definitely be requesting Gerry again!”
Ductless Mini-Split Maintenance in Amarillo, TX 79104
“Very professional company they go above and beyond to make there coustomer happy and I love my mini-split best purchase ever”
Furnace and Air Conditioner Replacement in Amarillo, TX 79109
“We had a very old system that needed replacement. Jonathan at Grizzle was the first one to come out and give us a quote out of many companies. No one could compare to the attention to detail he gave us. The installers were very professional and knowledgeable about what they were doing and cleaned up nicely. Jonathan has checked in several times since installation. I would recommend them to everyone I know and will do so.”
Heat Pump Maintenance in Amarillo, TX 79119
“James was very professional and super nice. Thank you”
Gas Furnace Maintenance in Amarillo, TX 79109
“He was very friendly and very cooperative. Everything went well.”
Gas Furnace Maintenance in Canyon, TX 79015
“Excellent. He's always so reliable”
Air Conditioner Maintenance in Amarillo, TX 79118
“James has always been a professional when he's come over to my house to work on my air conditioner he's a good guy thumbs up”
Gas Furnace Repair in Amarillo, TX 79121
“He was very polite clean and knew his job very well”
Gas Furnace Installation in Amarillo, TX 79102
“He was so polite, efficient, &friendly. And he communicated with us very well!”
Air Conditioner Replacement in Amarillo, TX 79110
“Our HVAC unit was very old and needed replacement. I contacted a few AC companies requesting bids. Grizzle’s sales rep (Jonathan Lofton)was very responsive and knowledgeable. He went over our requirements and provided a proposal. After visiting with other companies we decided to purchase from Grizzle.
Jonathan provided excellent customer support. He communicated with me during pre planning and coordinated installation.
The system was installed in a professional manner and on time. Grizzle’s sales and installation team are very professional and customer oriented. Grizzle is fortunate to have this team of professionals.
“DON’T SIZZLE CALL GRIZZLE””
Gas Furnace Maintenance in Amarillo, TX 79118
“Jose was very well informed and nice he even helped us locate carbon monoxide detectors for our home. Thank you for a great team”
Air Conditioner Replacement in Canyon, TX 79015-2111
“We had used Grizzle to keep our old heat and air going but we knew it was time to replace it. Jonathan, the sales person, was so good to review our options and gave us a quote on all the options. We had them move our unit to the attic. They replaced the duct work also. The workers were here for 2 days. They were kind and respectful and answered our questions. They did a fabulous clean up. I highly recommend Grizzle for any of your needs.”
Air Conditioner Installation in Canyon, TX 79015
“Jonathan and installation crew were efficient and thorough installing our cooling and heating unit. Would recommend Grizzle to anyone.”
Air Conditioner Installation in Amarillo, TX 79110
“The whole process from beginning to end was such a great experience as compared to other HVAC companies in the panhandle ! From the Professionalism of our sales rep Jonathan to the installer Sergio we were so satisfied. Prior to anyone arriving at my home , the company had both sent me an email and text message with a picture and a profile of the employee so that they would be recognized and so that I, the customer, would have comfort in knowing a little bit about them with a short bio , which really worked. I appreciate the actual job that was completed as well and done within the time promised. I am very pleased with the replacement of existing duct and old equipment and loving my new system . Also love that they offer service agreement promised as well . Thanks to all!!!”
Heat Pump Repair in Canyon, TX 79015
“I had a great experience with Grizzle, once again. We had our heat pump installed by Grizzle 7 years ago and they always provide top-notch service. We called Grizzle about an issue with our heater and James came out and fixed the problem quickly and efficiently, and I was very pleased with the cost. The technicians are very knowledgeable and friendly. Communication was great and James was on time for both service visits. I would highly recommend this company.”
Heat Pump Installation in Canyon, TX 79015
“Grizzle is awesome! Have used Grizzle for all my heating & air needs for years! Always reliable!”
Air Conditioner Installation in Amarillo, TX 79102
“The whole crew did a superb job of replacing my old A/C and installing my new A/C. If we had any questions Jonathan always took good care of us and didn't let anything fall thru the cracks. Sergio and Zach took care of the installation with no oops. Always would answer our questions with nothing lost in the translation. Above I wouldn't be scared to recommend them for any service needs in the future.”
Air Conditioner Replacement in Amarillo, TX 79109
“Jonathan was great help.”
Air Conditioner Repair in Canyon, TX 79015
“Joey showed up and got straight to work, very quick and very professional will use grizzle again”
Air Conditioner Repair in Canyon, TX 79015
“Randy did an excellent job in getting our AC up and running quickly. I certainly recommend Grizzle and especially Randy, a cordial and professional individual. 5 Stars to Randy and Grizzle!”
Air Conditioner Replacement in Canyon, TX 79015
“My unit went out completely. I wanted grizzle to do the work but decided to shop. I found out there prices are very competitive and the quality of their work is excellent. The communication level with Paul was exceptional. He explained the entire process and called multiple times to keep me informed on install date and time.”
Air Conditioner Repair in Happy, TX 79042
“James was very helpful.”
Air Conditioner Repair in Canyon, TX 79015
“Randy was very friendly and professional! Definitely recommend Grizzle AC”
Air Conditioner Installation in Amarillo, TX 79119
“Jonathan, Joey and James were great. We were caught in a bind with an old R-22 condenser that failed, but the air handler was still in good working order. Since R-22 units are no longer built, Grizzle was able to find a condenser using R-407 refrigerant that was compatible with our air handler, saving us thousands of dollars. We would recommend Grizzle to anyone needing HVAC work.”
I always call Grizzle.
I always call Grizzle. They are the best. Great quality work, courteous, professional, and very knowledgeable. Prices are very reasonable. This is what companies are supposed to be about. When employees are happy, customers are happy. Great ownership.
I highly recommend these guys!
I highly recommend these guys! I’m blown away by their generosity! This is one company you can definitely trust to treat you right!
It was nice to find a company who truly valued customer service.
It was nice to find a company who truly valued customer service. Grizzle is professional, competitive, and efficient. They understood my needs and provided several options for me to consider. They made sure that I understood each option, but never pushed one over the other. They arrived on time, completed the installation in the amount of time they stated and walked me through the operation of the unit before leaving. Extremely pleased with the work and installation.
Such great customer service.
Such great customer service. The Grizzle team came to help with our heater and even got the Christmas tree out of the attic. Totally above and beyond!
They always have the best customer service and are very efficient!
They always have the best customer service and are very efficient! I do not use anybody else but Grizzle Heating and Air. They are timely even when they are super busy.
Very professional and friendly staff!
Very professional and friendly staff! The technician was very knowledgeable. And the cost – you can’t beat it.